Every Villerouge piece is cut for one person. That changes how returns work — but not our promise that you’ll love wearing it.
Free alterations for 60 days
If the fit isn’t quite right, tell us within 60 days of delivery and we’ll alter it free of charge — collected and returned by hand in London and Cambridge, or by prepaid courier elsewhere.
Changed your mind?
You can cancel for a full refund until we begin cutting. After that, made-to-measure pieces can’t be returned for a change of mind.
Faults
If anything is faulty, we’ll repair, replace or refund it, as the Consumer Rights Act 2015 provides.
Refunds
Refunds go back to the card you paid with within 14 days of us agreeing them.